Collection of Your Personal Information.
When you contact us via our online form (available on our website) or via phone enquiry, we request you to provide certain personal details such as your name, address, email address and contact number. This information is important to provide our services effectively to quote and carry out work including pruning, reductions and removals of trees, hedge trimming, stump grinding and other related tasks.
How Do We Use Your Information?
We use your details to make contact and to provide quotes and services, including email communications. We may request additional information to deliver you the best Tree Services. It may be necessary to share your contact details with other service providers such as Councils or other specialists in the Arboriculture Industry.
Your Personal Data may be used to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
We hold your privacy in high regard and assure you that we will never rent, trade, exchange, or sell your personal information to any other party or organisation.
We use Google Analytics to gain insights into how our online visitors interact with our website. Google Analytics utilise ‘cookies’, small text files stored on your computer, to monitor various aspects such as the pages you visit and the duration of your stay on our site. This data is gathered anonymously and aggregated, providing us with comprehensive and high-level reports about the activity on our website.
From time to time, Armes Tree Solutions Ltd will be undertake Google Remarketing and Facebook Remarketing to advertise our services. As a result any previous visitors to our website may be shown targeted ads, these displayed as triggered from your website visit: we cannot see any individuals personal data.
Option to turn off Cookies: At any time you can choose to turn off all cookies through changing your browser ‘settings’ simply visit your browsers help menu to be guided on the necessary steps.
Option to adjust your personal Facebook ad settings: you can adjust the settings by being signed into your Facebook account and visiting settings.
Securing Your Personal Data.
Armes Tree Solutions Ltd prioritises the safety of your personal data shared through our website. We have strict management practices for our IT systems and website to ensure your information is protected. However, given the inherent vulnerabilities of the digital and online realm, absolute security cannot be guaranteed.
You are entitled at any time to request a copy of the personal information we have on file for you, or seek corrections if you believe the information is inaccurate, or request the deletion of your personal information from our records. If you wish to exercise any of these rights, please reach out to us via email or phone.
We may update this policy periodically, with the latest revisions posted on this website.
Last updated: 7th September 2023